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What You Agree To When You Open a kaya98 Account

These Terms & Conditions set out how your kaya98 account works — what you can do, what we require, and how we handle payments via DANA, OVO, and GoPay.

Account eligibility appliesDANA, OVO, GoPay coveredLocal law governs accessOne account per personTerms may update with notice

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Understand the Conditions That Apply to Your Account

kaya98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a kaya98 account, you confirm you have read and accepted these terms in full. Your account is personal — sharing access, opening duplicate accounts, or using another person's e-wallet (DANA, OVO, GoPay) to transact on your behalf is not permitted and may

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result in account suspension. All deposits processed through your linked wallet must match the account name on file; if the name on your DANA or OVO does not match your registered account, withdrawals may be held pending manual verification. We reserve the right to request identity
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documents at any point to confirm account ownership. Promotions, credits, or account features are subject to their own conditions and those conditions sit alongside these terms, not in place of them. If any clause here conflicts with a specific promotion's rules, the more restrictive clause applies.
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We may update these terms and will notify you via your registered contact before material changes take effect. Continued use of your account after notification counts as acceptance. Players in Bandung and across Indonesia accessing our platform do so subject to their local legal framework —
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it is your responsibility to check that accessing this service is permitted where you are.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT PATHS

Reach Us About These Terms Directly

If you have a question about how a specific clause applies to your account — whether that's a wallet mismatch on your DANA, a pending withdrawal hold, or a clause you need clarified — our support team can walk you through it. Reach us through the channels below and have your account ID ready.

Live Chat Open the chat window from your account dashboard. Have your registered wallet name and account ID on hand so we can pull your case without delays.

Email Support Send a detailed message to our support address for terms-related queries. We respond with a reference number you can use to follow up if needed.

Account Help Centre The Help Centre inside your account covers wallet verification steps, account naming rules, and how to request a terms clarification in writing.

HOW WE HANDLE THIS

How kaya98 Applies These Terms to Your Account

Our approach to these terms is straightforward — we apply them consistently, explain them clearly, and flag changes before they take effect. If a clause affects how your wallet or account behaves, we want you to know before it matters.

Account Security

We use session-level verification to confirm it's you each time you log in. Suspicious activity on your DANA or OVO-linked account triggers an automatic hold pending review.

Data Handling

Your account details, wallet names, and transaction records are stored securely. We do not share your GoPay or OVO details with third parties outside what processing requires.

Terms Change Notice

Material updates to these terms are flagged via your registered contact before they apply. You always have the option to close your account before new terms take effect.

Requesting Changes

To dispute a clause's application to your account or request a formal review, contact support in writing via email with your account ID and the specific clause in question.

Common Questions About kaya98 Terms & Conditions

These are the questions we see most often when it comes to account terms, wallet rules, and what these conditions actually mean for your day-to-day use of the platform.

Yes. All transactions through DANA, OVO, or GoPay are covered by these terms. The wallet name must match your registered account name or withdrawals may be held for manual verification.

No. These terms allow one account per person. Opening a duplicate account, including with a different wallet or phone number, breaches these terms and may result in both accounts being suspended.

We notify you via your registered contact before material changes apply. Continuing to use your account after that notification means you accept the updated terms.

Contact support in writing via email. Include your account ID and the specific clause or situation you want reviewed. We will respond with a reference number within a reasonable timeframe.

Promotions carry their own conditions that apply alongside these terms. Where there is a conflict, the more restrictive clause applies. Both sets of conditions are binding on your account.

Access depends on your local legal framework. It is your responsibility to confirm that using this platform is permitted in your region. We do not make legal determinations on your behalf.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Open a kaya98 Account

Reach Us About These Terms Directly

How kaya98 Applies These Terms to Your Account

Account Security

Data Handling

Terms Change Notice

Requesting Changes

Common Questions About kaya98 Terms & Conditions

01 Do these terms apply to my DANA or OVO deposits?

02 Can I have more than one kaya98 account?

03 What happens if the terms change after I open my account?

04 How do I dispute how a term has been applied to my account?

05 Are these terms different from the conditions on a specific promotion?

06 Does access to kaya98 depend on where I am in Indonesia?

Terms & Conditions

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